George’s Carpet Cleaning Portland Diaries 3: Ink Spot

Carpet Jedi'sEveryone has their own activities that takes them away from all the stress of life, working out, running, bike riding, reading, school, watching movies, and so on.  Mine just happens to be VIDEO GAMES.  I have loved video games since my first romantic encounter with Pong.  Then we broke up and I began dating Space Invaders and Astroids at the same time (they knew about each other) this relationship helped me to mature to the next level.  I have had many platonic relationships with every system out there from Atari, Intellivision, Coleco, Sega, 3DO, Play Station 1,2 & 3, PSP, Nintendo, Wii and my new girl friend is the Xbox 360 – she is hot!  We date all the time on line with Gears of War.  My gamer tag is DOGBONE007 (My wife knows about us and as long as she doesn’t have to play she’s great.) You can sleep better at night knowing that George with Checkmate Carpet Cleaning Portland Or is keeping us safe from alien invation.  You thought I was kidding didn’t you?  But now you believe I have drank the Kool-Aid.

I am proud to be a geek.  Do you know the difference between a GEEK and a NERD?  I will tell you.  A geek will dress up to go to the midnight showing of Star Wars – which I did with all my employees.  A NERD will not dress up and will still go to the midnight showing of Star Wars , but a NERD will look at all the people who did dress up and say, ” What GEEKS!”.  Well, that’s me.  A GEEK and proud of it.  The nerds are missing out and geeks are cooler.  This is a GEEK REVOLUTION!

Why did I share my personal love for video games? Because I am not ashamed. In fact, I am proud! And if you like video games or whatever it is that you are into, be proud too, becuase everyone is different.  Speaking of different, I was playing Xbox 360 when I got a call from the Checkmate Carpet Cleaning Portland Or head quarters.  She said I have a mission for you.  (Did I mention I love action movies, too?) An appliance company rep delivered a new washer and dryer and a pen fell out of his pocket, flew across the room and stained the customer’s new carpet.  They had another company come out and they could not remove the stain.  The appliance company said if they cannot remove the ink and make the carpet perfect, they would have to replace it.  I asked how big is the ink spot, and she said the size of a quarter.  I said, “Tell the appliance company I think I can help them and the Carpet Cleaning Ink Buster is on his way”.

I arrived to the home, which was really nice, about 5000 sq. ft. of new construction.  The customers were very friendly. They just moved in and were extremely concerned about the ink stain.  I put on my booties, handed them my card and introduced myself as an Ink Remover Specialist. I asked them to take me to the location of the crime scene.  As soon as I spotted the ink, I got really excited because I knew from previous experience that I could correct this situation.  I got up close and personal with the ink stain and proceeded with a thorough front to back inspection.  I explained to the anxiously waiting customers, ” It’s a good thing you called Checkmate Carpet Cleaning Portland Or because your carpet is in critical condition and we may need life flight.  This stain is going to require emergency treatment to bring her back to life.” ( I knew this carpet was a she because it was so pretty. )  I believe if you love what you do for a living and are passionate – you can have as much fun as I do with carpet cleaning.  The customers really appreciated my professionalism and sense of humor but they would not think it was funny if I couldn’t correct the situation and create a win/win for everyone.

There was a lot riding on me correcting this ink stain.   Usually, I don’t like an audience but these customers were so interested in what I was doing because I was entertaining and informative, they said they haven’t had this much fun in along time.  I said to the husband, “You need to take your wife on a date tonight, really! ” She said, ” I like this carpet cleaner. He’s smart!”  A happy wife is a happy life.  I used a secret technique to save the day. (www.CarpetCleaningTradeSecrets.com)

The customers were absolutely thrilled, the appliance company did not have to replace the carpet and we added a new customer to the Checkmate Carpet Cleaning Portland Or family. They asked for extra cards and promised to pass them along to friends and family.  We really appreciate that as we are a small family business that works mainly off referrals.  My dad always says if you put the needs of the customer first before your own, you will always have a successful day.  I believe work does not have to be boring. Come on! If I can make carpet cleaning sound exciting, what can you do at your job?  Having fun and being creative does not mean goofing off.  Whatever you do be the best and always be yourself you and your customers deserve it.  Nobody cares how much you know until they know how much you care.   George The Carpet Cleaner.

To be continued…………

When it comes to carpet cleaning……..CHECKMATE Carpet Cleaning Portland Or, Vancouver Wa

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18 comments on “George’s Carpet Cleaning Portland Diaries 3: Ink Spot

  1. Cory

    That’s right George. Nobody cares how much you know until they know how much you care. Put someone’s elses needs first and you’ll be better for it.

    Cory
    carpet cleaning macon

  2. Steve

    Hey George we could do with you Down under in Aussie land. When are you coming??
    You could teach the aussie CCrs a thing or 2 with your enthusiasm.

    PS If you do decide to visit us there is always a room for you at our place.

    Steve

  3. steam clean

    Nice blog! You are very capable in handling tough situation which describes you as dedicated cleaner. Good job!!

  4. Parkerposey

    Fascinating stuff. Squeamish? Bah. I read it while I was eating breakfast Disgusting and morid..But fascinating. I really enjoyed your post. Your writing style is really amazing. Keep up the good work.

    Carpet cleaning Vancouver

  5. Anchorage Carpet Cleaners

    Nice! Jedi Carpet Cleaning lol That would be an excellent idea for a commercial or print advertising. “Jedi Carpet Cleaning” I am going to use that. Nice job on the site BTW. You by far have the most interesting carpet cleaning website I have seen yet.

    John Vogt
    Anchorage, AK

  6. Alex

    Informative (and amusing) post. It really shows the benefit of going the extra mile for a customer – that way, they become a customer for life!

    Thanks

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